In this video we explain the divide-and-conquer approach for discovering intents. Starting from a higher level concept, we demonstrate how to break down a broad topic into more specialized intents.
- Find a very broad topic (e.g. users having a problem) and label all that data into a single intent (Problems).
- Focus on the broad intent and
clusterits data to find possible specialized intents.
similarity to stash(without clustering) to find any lingering utterances that match.
- Create the specialized intent as a descendant of the broad intent, and label the stashed data there.
- Repeat until no further breakdown is possible.