Download Conversations From Dialogflow CX

Download conversations from Dialogflow CX to a local machine#

There is no direct way for downloading conversations from conversation history tab. Following is a work-a-around without using BigQuery

Steps#

  • Go to agent settings
  • Click cloud logging. It takes to the Google cloud logs explorer
  • Click the log name drop down option at the right side and filter only the Dialogflow API requests
  • Download conversations either as CSV or JSON

Video Example#

1.5 minutes

Download conversations from Dialogflow CX