Create Conversations with Dialogflow CX Agent

Having conversations with CX agent without having to integrate the agent to any UI#

Steps#

  • Create a new agent in Dialogflow CX and restore the simple-agent from academy GitHub repo
  • In the agent, go to agent settings and enable cloud logging and interaction logging and save the changes
  • Go to Integration and enable Dialogflow messenger and click try it now. The chatbot option pops up at the right bottom of the screen
  • Open the chatbot and have a conversation with the agent and click done once the conversation is over
  • The conversation gets saved in the conversation history
  • Go to conversation history and view your conversations

Video Example#

1.5 minutes

Create Conversations with dialogflow CX agent