Real conversations, always in the loop.
HumanFirst Studio makes working with conversation logs to train and maintain your AI a breeze - upload conversation logs via CSV or utterance data via TXT files and link your real-time conversations once your AI is deployed.
Our machine-learning-assisted workflows replace costly, manual and ad-hoc processes with a seamless experience that allows you to continuously improve the performance of your AI with real data.
Powerful workflows to improve intent coverage and accuracy
Guessing what intents you need to train, and coming up with training phrases manually is painful - and often leads to low coverage and accuracy of intents.
HumanFirst helps you discover intents and train them bottom-up from your conversational data (historical and real-time), before and after you deploy.
The CMS for the long tail of intents.
Creating and managing dozens (or even hundreds) of intents is near-impossible without a robust content management system (CMS).
HumanFirst is that CMS, allowing you to transform your typical "flat" list of intents into a hierarchy that provides complete flexibility to re-organize intents and re-assign their training data.